FAQs

What does DripPups sell?

DripPups sells dog clothing and pet-related products designed to help pets look stylish, feel comfortable, and stay ready for everyday walks, outings, and cozy moments at home.

How long does order processing take?

Orders are usually processed within 1 to 3 business days after payment is confirmed. Processing may take slightly longer during holidays, busy periods, or promotional events.

How long does delivery take?

Estimated delivery times are:

United States: 5 to 12 business days
International Orders: 7 to 20 business days

Delivery times may vary depending on your location, carrier delays, customs, weather, or high order volume.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Do you accept returns?

Yes. DripPups accepts returns within 30 days from the date your order is delivered.

Returned items must be unused, unworn, unwashed, and in their original packaging with tags included.

Is return shipping free?

Yes. DripPups offers free return shipping for eligible returns.

Do you charge restocking fees?

No. We do not charge any restocking fees.

Are there any final sale items?

No. DripPups does not sell final sale items. All eligible products may be returned within the 30-day return window.

What should I do if I receive a damaged or incorrect item?

Please contact us as soon as possible at cevatyesildag643@gmail.com with your order number and clear photos of the item and packaging.

We will review the issue and help with a replacement, exchange, or refund if approved.

Can I cancel my order?

Orders may be cancelled before they are processed or shipped.

Once an order has shipped, it cannot be cancelled, but you may request a return after delivery according to our Return and Refund Policy.

How can I contact DripPups?

You can contact us using the details below:

DripPups
771 E Broadway, South Boston, Massachusetts 02127, United States

Email: cevatyesildag643@gmail.com
Phone: +1 (203) 501-6780
Website: drippups.myshopify.com