Billing Terms and Conditions
These Billing Terms and Conditions explain how payments, billing information, order charges, taxes, refunds, and payment-related issues are handled when you place an order with DripPups.
Accepted Payment Methods
DripPups accepts the payment methods displayed at checkout.
Available payment options may include major credit cards, debit cards, and other secure payment methods supported by our checkout provider.
All payments must be completed before an order can be processed.
Billing Information
Customers are responsible for providing accurate and complete billing information at checkout, including:
- Full name
- Billing address
- Email address
- Phone number
- Payment details
Incorrect or incomplete billing information may delay order processing or result in the order being cancelled.
Payment Authorization
By placing an order on our website, you authorize DripPups or our payment processor to charge the selected payment method for the total order amount.
The total amount may include:
- Product price
- Shipping fees, if applicable
- Taxes, if applicable
- Any other charges clearly shown at checkout
Order Confirmation
After payment is completed, you may receive an order confirmation email with your order details.
Please review your order confirmation carefully. If you notice any incorrect information, contact us as soon as possible at:
Pricing and Currency
Product prices are displayed on our website and may change without notice.
The final price charged will be the amount shown at checkout at the time of purchase.
Any discounts, promotions, or coupon codes must be applied before completing payment.
Taxes
Applicable taxes may be calculated and displayed at checkout depending on your shipping address and local tax requirements.
Customers are responsible for any taxes, duties, or fees required by their location, unless otherwise stated at checkout.
Payment Security
Payments are processed through secure third-party payment providers.
DripPups does not store your full credit card or debit card information on our servers.
All payment information is handled securely according to the standards of the payment provider used at checkout.
Failed or Declined Payments
If your payment is declined, your order may not be completed or processed.
Payment may fail due to:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
- Expired payment card
- Billing address mismatch
- Payment provider error
If your payment fails, please try again with the correct information or contact your bank or payment provider for assistance.
Order Cancellations
Orders may be cancelled before they are processed or shipped.
Once an order has been shipped, it cannot be cancelled. However, you may request a return after delivery according to our Return and Refund Policy.
DripPups reserves the right to cancel or refuse any order if payment cannot be verified, fraud is suspected, or billing information appears inaccurate.
Refunds
Approved refunds are issued to the original payment method used at checkout.
Once a refund is processed, please allow 5 to 10 business days for the funds to appear in your account, depending on your bank or payment provider.
DripPups does not charge restocking fees for approved returns.
Returns and Billing
DripPups accepts returns within 30 days of delivery.
We offer:
- Free return shipping
- No restocking fees
- No final sale items
Refunds are processed according to our Return and Refund Policy after the returned item is received and inspected.
Chargebacks and Payment Disputes
If you have an issue with your order, billing, delivery, or refund, please contact us first so we can help resolve the problem.
You can reach us at:
cevatyesildag643@gmail.com
+1 (203) 501-6780
Filing a payment dispute or chargeback without contacting us may delay resolution of the issue.
Contact Information
For billing questions, payment issues, or order assistance, please contact us:
DripPups
771 E Broadway, South Boston, Massachusetts 02127, United States
Email: cevatyesildag643@gmail.com
Phone: +1 (203) 501-6780
Website: drippups.myshopify.com